Shipping Policy

Thank you for shopping with Aura Society!
We aim to deliver your products safely and on time. This Shipping Policy explains how we process and deliver your orders within India.

1. Delivery Coverage

We currently ship orders only within India.
Please ensure your delivery address is complete and accurate to avoid delays or failed deliveries.

2. Order Processing Time

• Orders are typically processed within 1–2 business days after successful payment.

• Once processed, you will receive an email confirmation with your order details and tracking information (if available).

3. Shipping Time

• Shipping Time: All orders are delivered within a week from the date of dispatch.

• Delivery time may vary slightly depending on the destination and courier service, but we ensure that all orders reach you promptly.

4. Shipping Charges

• Standard Shipping: Free on orders above ₹999.

• Orders below ₹999 may incur a nominal shipping fee, displayed at checkout.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your package on the courier partner’s website until delivery.

6. Delays and Exceptions

While we aim to deliver within the stated time, delays may occur due to:

• High order volumes

• Courier or logistical issues

• Local restrictions or unforeseen circumstances

If your order is delayed, please contact us at aurasociety01@gmail.com.

7. Incorrect or Incomplete Address

If your order is returned due to an incorrect or incomplete address, reshipping may incur additional charges.
Please double-check your address details before confirming your order.

8. Damaged or Missing Items

If you receive a damaged, defective, or incomplete order, contact us within 7 days of delivery at aurasociety01@gmail.com with your order number and photos.
We will resolve the issue with a replacement or refund.

9. Contact Us

For any shipping-related queries, reach out to us at:
📧 aurasociety01@gmail.com